Understanding the Link between Organizational Culture and Profit Margin

All corporations, for-profit or not for profit, must have a margin. The cost of healthcare has been scrutinized for many years and yet it continues to rise. Hospitals are becoming more financially challenged and leadership has to determine the strategy to sustain the financial health of their institutions. There are two opposing strategies to accomplish both improved culture and margin. Does the leadership focus on the margin so the team can pay higher wages and pay for the “nice things to do for the staff” to then improve the corporate culture? Or do they focus on the organization's culture to improve the margin?

2021-04-02T09:22:45-05:00August 4th, 2020|

FISH! in the face of COVID-19

As a former CEO of hospitals across the midwest for 35 years, our CEO Jonathan Goble brings a great perspective to FISH! in healthcare during this difficult time. I believe today, with the onslaught of COVID 19 ravaging our resources, our people and our attitudes, we (hospitals) are particularly at risk without a specific strategy to address the impact this pandemic has on our people and culture. As healthcare workers we are brave and will walk into the face of danger. We do it each and every day, even without COVID 19 present in our midst. We are hard workers who are willing to work extremely long hours when needed. We are called in and called off and still come back to serve our patients the next day. We have strange senses of humor because of the work that we face. It helps to be a bit irreverent when the seriousness of our work could easily drain our spirit. We are strong but the challenges of the healthcare world today threatens our infrastructure and our people. So, how could FISH! help? 

2021-04-02T09:43:54-05:00April 14th, 2020|

Nurses and Flying Fish: The Impact of Culture on Healthcare

Was that a stuffed fish flying through the air? Todd Wilkins couldn’t believe what he was seeing. Todd was in Children’s Memorial Hospital (now Lurie Children’s Hospital) in Chicago with his four-year-old son, Michael, who was being treated for neuroblastoma, a childhood cancer. Todd was watching Michael on the overnight shift. Usually a confident person, tonight he was feeling nervous and unprepared. As Michael slept, Todd left the room to ask the nurses a question. He turned the corner and saw a nurse toss a stuffed Pete the Perch to a coworker.

2021-04-02T10:05:21-05:00February 11th, 2019|

A FISH! Tale: Eye Lessons with Larry Alexander

From a FISH! Fan, Larry Alexander, OD FAAO: I have been a fan of The FISH! Philosophy for years, applying it successfully in my practice to create an engaging and caring environment for our patients and each other. FISH! first emerged from Pike Place Fish, in Seattle, Washington, when a group of fish mongers chose [...]

2017-11-04T12:49:45-05:00April 13th, 2015|

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