If you are leading an organization in times of difficulty, you need an extra spark to keep your head up. The requirement for you to be the chief encourager and visionary doesn't dissolve because the economy is down. The expectation for you to show up with vision, passion, and commitment still rests upon you. In times of difficulty, there is a separation among leaders – those who just have a “title” that indicates their leadership and those who truly have the mantle of leadership. The title will give that person access, provision, and affluence. The mantle of leadership, however, may also provide sleepless nights, heartache, and discouragement – as well as joy – at various times.
There’s no denying it. We live in a different world than the one we lived in just weeks ago. Businesses worldwide have been affected in ways that are still largely unknown. Storefronts across the nation have either shut down completely or they are adapting to the new normal. The ways in which we interact with one another have shifted from mostly in-person to strictly virtual platforms—and our prior social norms are expected to transform in the near future to fit the post-pandemic reality. As we physically distance and adapt to this new world, we’re called to bravely show up for ourselves and each other. Now more than ever, looking to the practices of The FISH! Philosophy can help shape how we take on each day...
Looking for better teamwork and performance? Try empathy. Empathy is the ability—and willingness to try—to understand the feelings of others. It means seeing their point of view, not just yours. When people feel understood, they are more willing to listen and collaborate. They feel safer to test new ideas. They handle change and bounce back more quickly from challenges. Surveys show 80 percent of CEOs believe empathy is key to success. Their employees feel more strongly, with 96 percent saying empathy at work is essential.
Human beings, like all animals in communities, are wired to feel what people around them are feeling. It’s an evolutionary trait: When a cave dweller anticipated a threat, the sooner other tribe members picked up on those perceptions, the safer they’d all be. It works much the same today, except the threats aren’t woolly mammoths. Our stresses come from being asked to do more with less. Information overload. Fear of mistakes. Tension with coworkers. Possible layoffs. It’s estimated up to 50 percent of employees view work as the main source of stress in their lives. That means you or the person working next to you is probably feeling overwhelmed. Inevitably one of you will start to feel it too.
Was that a stuffed fish flying through the air? Todd Wilkins couldn’t believe what he was seeing. Todd was in Children’s Memorial Hospital (now Lurie Children’s Hospital) in Chicago with his four-year-old son, Michael, who was being treated for neuroblastoma, a childhood cancer. Todd was watching Michael on the overnight shift. Usually a confident person, tonight he was feeling nervous and unprepared. As Michael slept, Todd left the room to ask the nurses a question. He turned the corner and saw a nurse toss a stuffed Pete the Perch to a coworker.
“Can we talk?” It’s a critical question in every workplace. Whatever the subject, how we communicate builds trust or tears it down. Sometimes, when we have territorial spats or personality clashes, it seems easier to just stop talking. But that doesn’t help. Think about it: Have you ever had a great relationship in which you didn’t talk to each other? When we stop communicating, we fill that gap with our own interpretations, insecurities and fears—in short, what we think is going on. That’s how you create silos and opposing camps. To improve your relationships, shift your conversations. Here are four FISH! Philosophy tips for conversations that strengthen relationships.
Listening makes real communication possible. In a workplace that values listening, people feel safer to suggest creative ideas and bring up problems that need to be addressed. Information is less likely to be distorted as it travels through the organization. People are more likely to feel supported and respected, improving teamwork and morale.
Your brain loves to make life easy. So it hard-wires your frequent actions and thoughts into habits. That saves you time when performing everyday routines. But it makes it difficult to replace habits you know aren’t helpful, like overreacting in certain situations or fighting every change.
Proactive best practices for “Be There” leadership. Lessons via our own FISH! Philosophy Speaker Deena Ebbert aka Propellergirl. I dig the “Back to School” vibe. A crisp page, a sharp pencil and fresh inspiration. (I also fancy a new lunchbox and a sweet pair of saddle shoes. I like to kick it old-school.) Last week I [...]