“Try to make someone’s day today,” Doug called after his daughter, as she kissed him goodbye before heading toward the school building. “I will!” she called back, glancing over her shoulder. As Doug drove his car away and headed to work, he reminded himself to also “make someone’s day.” For him, finding simple ways to create excitement for his team helped them become more effective in their individual roles and responsibilities. This idea of “making someone’s day,” is all about choosing the right attitude before you get out of bed each morning. Whether you’re a parent, a department manager, or both, the type of attitude you choose to portray and nurture will have a significant impact on those around you.
All corporations, for-profit or not for profit, must have a margin. The cost of healthcare has been scrutinized for many years and yet it continues to rise. Hospitals are becoming more financially challenged and leadership has to determine the strategy to sustain the financial health of their institutions. There are two opposing strategies to accomplish both improved culture and margin. Does the leadership focus on the margin so the team can pay higher wages and pay for the “nice things to do for the staff” to then improve the corporate culture? Or do they focus on the organization's culture to improve the margin?
If you are leading an organization in times of difficulty, you need an extra spark to keep your head up. The requirement for you to be the chief encourager and visionary doesn't dissolve because the economy is down. The expectation for you to show up with vision, passion, and commitment still rests upon you. In times of difficulty, there is a separation among leaders – those who just have a “title” that indicates their leadership and those who truly have the mantle of leadership. The title will give that person access, provision, and affluence. The mantle of leadership, however, may also provide sleepless nights, heartache, and discouragement – as well as joy – at various times.
As a former CEO of hospitals across the midwest for 35 years, our CEO Jonathan Goble brings a great perspective to FISH! in healthcare during this difficult time. I believe today, with the onslaught of COVID 19 ravaging our resources, our people and our attitudes, we (hospitals) are particularly at risk without a specific strategy to address the impact this pandemic has on our people and culture. As healthcare workers we are brave and will walk into the face of danger. We do it each and every day, even without COVID 19 present in our midst. We are hard workers who are willing to work extremely long hours when needed. We are called in and called off and still come back to serve our patients the next day. We have strange senses of humor because of the work that we face. It helps to be a bit irreverent when the seriousness of our work could easily drain our spirit. We are strong but the challenges of the healthcare world today threatens our infrastructure and our people. So, how could FISH! help?
Proactive best practices for “Be There” leadership. Lessons via our own FISH! Philosophy Speaker Deena Ebbert aka Propellergirl. I dig the “Back to School” vibe. A crisp page, a sharp pencil and fresh inspiration. (I also fancy a new lunchbox and a sweet pair of saddle shoes. I like to kick it old-school.) Last week I [...]