Understanding the Link between Organizational Culture and Profit Margin

All corporations, for-profit or not for profit, must have a margin. The cost of healthcare has been scrutinized for many years and yet it continues to rise. Hospitals are becoming more financially challenged and leadership has to determine the strategy to sustain the financial health of their institutions. There are two opposing strategies to accomplish both improved culture and margin. Does the leadership focus on the margin so the team can pay higher wages and pay for the “nice things to do for the staff” to then improve the corporate culture? Or do they focus on the organization's culture to improve the margin?

2021-04-02T09:22:45-05:00August 4th, 2020|

FISH! in the face of COVID-19

As a former CEO of hospitals across the midwest for 35 years, our CEO Jonathan Goble brings a great perspective to FISH! in healthcare during this difficult time. I believe today, with the onslaught of COVID 19 ravaging our resources, our people and our attitudes, we (hospitals) are particularly at risk without a specific strategy to address the impact this pandemic has on our people and culture. As healthcare workers we are brave and will walk into the face of danger. We do it each and every day, even without COVID 19 present in our midst. We are hard workers who are willing to work extremely long hours when needed. We are called in and called off and still come back to serve our patients the next day. We have strange senses of humor because of the work that we face. It helps to be a bit irreverent when the seriousness of our work could easily drain our spirit. We are strong but the challenges of the healthcare world today threatens our infrastructure and our people. So, how could FISH! help? 

2021-04-02T09:43:54-05:00April 14th, 2020|

How to give and receive criticism—the FISH! Philosophy way

The Greek philosopher Aristotle had a foolproof strategy to avoid criticism. The answer, he said, was “saying nothing, doing nothing, and being nothing.” None of us gets through life without being criticized, whether it’s by parents, teachers, friends, bosses, coworkers or spouses. Some differentiate criticism from feedback. They say criticism implies judgment, while feedback is about looking for a solution. A good distinction, but feedback often contains elements of criticism. And criticism can be delivered with the most caring intentions.

2021-04-02T10:00:04-05:00April 17th, 2019|

Memorable Quotes from 20 Years of The FISH! Philosophy

Time flies when you’re having fun! It’s been 20 years since our award-winning video, FISH!, introduced The FISH! Philosophy to the world. Over the next year, we’ll celebrate by sharing inspiring stories, tips and activities to help you continue to live the four practices. Be sure to look for special offers on our programs and workshops throughout the year. In this month’s blog, we kick off 20 Years of FISH! with 10 great quotes from people who have used The FISH! Philosophy to improve their work and lives:

2021-04-02T10:11:31-05:00December 10th, 2018|

A FISH! Tale: Eye Lessons with Larry Alexander

From a FISH! Fan, Larry Alexander, OD FAAO: I have been a fan of The FISH! Philosophy for years, applying it successfully in my practice to create an engaging and caring environment for our patients and each other. FISH! first emerged from Pike Place Fish, in Seattle, Washington, when a group of fish mongers chose [...]

2017-11-04T12:49:45-05:00April 13th, 2015|

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