In last month’s blog, we kicked off our 20 Years of FISH! celebration with memorable quotes from people who have used the philosophy to improve their lives. This month we explore another great FISH! insight: “To change an organization, you’ve got to change yourself. As I work on myself I find I have a bigger impact on people than when I was trying to work on them.” Rob Gregory, owner, Rochester Ford Toyota It’s tempting, especially for leaders, to try to “fix” people—to “improve” them so they do more of what you like and less of what you don’t.
Your brain loves to make life easy. So it hard-wires your frequent actions and thoughts into habits. That saves you time when performing everyday routines. But it makes it difficult to replace habits you know aren’t helpful, like overreacting in certain situations or fighting every change.
Human beings don’t like change. The familiar feels comfortable, even if it prevents us from moving forward. I recently found a classic Harvard Business Review article by Paul Lawrence that explored why we resist change—and what we can do about it.
Forgiveness isn’t usually taught as a life skill, except in religious traditions, but it should be. It’s especially important at work. We spend most of our waking hours there, increasing our chances for conflict, anger and hurt feelings. Forgiveness is a way forward. It transports you out of the past, where nothing can be changed, [...]