Ranken Jordan moved into a new facility in 2004. It incorporated cutting edge medical technology with a colorful, playful environment designed to make children and families feel at home as they heal. To support its mission-led staff, Ranken Jordan adopted The FISH! Philosophy.
- Deliver excellent customer service, creating a warm, caring environment for patients and families.
- Build strong multi-disciplinary teamwork.
- Complement advanced medical care with smiles and laughter to help children heal.
- Regularly show staff they are appreciated, increasing retention.
- Create a culture where staff believe and live the hospital’s mission and vision.
- Be flexible in finding solutions for unique patient situations