Human beings don’t like change. The familiar feels comfortable, even if it prevents us from moving forward. I recently found a classic Harvard Business Review article by Paul Lawrence that explored why we resist change—and what we can do about it.
A few weeks ago the ChartHouse Learning staff gathered to talk about The FISH! Philosophy. We know the four practices well; it’s the foundation of our training programs and events. But even familiar principles can become stale if you don’t revisit and recommit to them.
Presidential elections and uncomfortable holiday gatherings aside, disagreement is a normal part of life. How you deal with those disagreements makes a big difference in preserving relationships and improving teamwork and trust at work. Here are a few thoughts through the lens of The FISH! Philosophy.
Welcome to Part 3 of our three-blog series on things you may not know about The FISH! Philosophy. Last week we revealed that what you “leave in the car” when you go into work each day can help you find new happiness and success at work. Here’s another little-known fact about FISH! and how it can help you:
Welcome to Part 2 of our three-blog series on things you may not know about The FISH! Philosophy. Last week we revealed how Pike Place Fish Market became World Famous by focusing on “being” rather than “doing.” Here’s another little-known fact about FISH! and how it can help you at work:
You may know FISH! is an amazing training film, and that our FISH! Philosophy learning programs are used by organizations around the world. You may know FISH! was inspired by the Pike Place Fish Market in Seattle. But here are some things you may not know. For the next three weeks we’ll reveal one little-known fact per week and explain how it can help you work and live more successfully. Here’s the first:
According to the Harvard Business Review, people spend 50% more time in “collaborative activities” than they did 20 years ago. That’s not surprising, given the increasing complexity of doing business in a global economy. As a result many organizations and university researchers are trying to help teams, not just individuals, perform more effectively. One of [...]
It all starts with relationships. Another school year is approaching. What’s on your classroom management “to-do” list? For many educators, relationships is at the top of the list. According to educational researchers Jana and Robert Marzano, teachers who build “high-quality relationships” with students experience 31% fewer discipline issues. A study using data from the National [...]
Summer is time for home improvement. One of our colleagues related how one employee used The FISH! Philosophy to turn a routine shopping excursion into a memorable customer service experience: One Saturday morning, Harry walked into a large home improvement store. He intended to fulfill a long-delayed promise to his wife to put up gutters. Not [...]
Forgiveness isn’t usually taught as a life skill, except in religious traditions, but it should be. It’s especially important at work. We spend most of our waking hours there, increasing our chances for conflict, anger and hurt feelings. Forgiveness is a way forward. It transports you out of the past, where nothing can be changed, [...]