Watch how throwing a fish improves
Improving Customer Service Starts with FISH!
Great customer service is not just a technique. It’s a personal commitment to be there for people. It’s building a relationship, even just for a few moments, that puts others first. When you are in a FISH! Philosophy mindset, you see opportunities you never recognized before. You respond creatively to situations that scripts can’t anticipate. You are free to serve in your own, authentic way. Customers love service that’s real.
If you’re looking to improve customer service, consider this:
Companies with highly engaged people outperform firms with the most disengaged by 89% in customer satisfaction.
86% of U.S. consumers will pay more for a superior customer experience.
An estimated $41 billion is lost by U.S. companies each year due to poor customer service.
The FISH! Philosophy can help you create
the change you are looking for.
The FISH! Philosophy is a fresh and powerful training solution. It helps you create a culture where people choose to bring their best to work. Organizations worldwide use The FISH! Philosophy to improve teamwork, customer service, employee engagement, leadership and retention. It works in a fish market and it will work for you. We will show you how.
“FISH! has become a key part of how we do business. Our profits are up, our customer satisfaction has improved and we’re having a lot of fun. Return on investment has been tenfold.”
– Mark Ruffalo, president,
California Harley Davidson/Buell
So you know you want to improve
customer service… now what?
Here are 3 great ways to experience FISH!
Explore other areas for improvement:
Positive, supportive workplaces retain valued employees and attract great candidates. The FISH! Philosophy builds a culture people want to be part of.
The key to great teams is how they treat each other. The FISH! Philosophy helps you break down silos and build trust with the teammates who need you.
Polls show most people are not engaged in their work. The FISH! Philosophy inspires and empowers people to bring all of their gifts and talents to work.
Visit our FAQs page, or contact our expert staff and let them help you find a solution that meets your needs.
Learn more today. Call us at 800.695.4534 Dismiss